General conditions of sales


In General

In these terms Lady Zee or Lady Zee Paris mean, is a limited liability company with a capital of € 5000 whose registered office is at 6, allées Léon Gambetta 92110 Clichy La Garenne, France , registered with the RCS Nanterre under number 811293059. For more information, you can contact us by mail:

The site LADY ZEE Paris ( is available in French and English. You can access the pages Lady Zee on other markets by clicking on the currency in the top right corner of the page. However, please note that access to the page of the corresponding country, which may result in the billing interbank fee by your bank. If in doubt, consult your bank.

Access to and use of this website as well as articles and services available on the site are subject to the general conditions and the following notifications. By using the services, you agree to all terms and conditions, they may be updated from time to time. Please check this page regularly to stay informed of any changes that may be made to the General Conditions.

The authorization of access to this website is temporary and we reserve the right to terminate or modify services without notice. We are in no way responsible in case of unavailability of the website, regardless of the timing and duration. We may restrict access to parts or all of the website.

This Website also contains links to other sites that are not operated by LADY ZEE. LADY ZEE has no control over these Linked Sites and responsibility can not be engaged from them, or for any loss or damage arising from your use of such Linked Sites. The use of Linked Sites is governed by the terms of use and own service to each Linked Site.

This Web Site is owned and managed by:


6, allées Léon Gambetta

92110 Clichy La Garenne

Phone: 0650178879 (calls charged at the rate of a local call)

2. Privacy Policy

Our privacy policy, which defines the way we use your personal information, can be found here. By using this Website, you consent to the processing of your personal information in the manner described in this topic, and warrant that all data provided is accurate.

You can choose to save your payment details with Lady Zee so that your payments are facilitated. This information will be stored securely by us and if you want to change or remove this information from your account, you can do it in the “My Account”. For questions concerning the preservation of your payment details, thank you to send an email in the CONTACT section.

3. Prohibitions

You should not use this website improperly. Without limitation, you must not commit or promote the commission of a criminal offense; transmit or distribute a virus, Trojan horse, worm, time bomb or send other malicious element, technologically harmful, or unfair in any way whatsoever, offensive or obscene; hack all or part of the Services; corrupt data; annoy other users; infringe the proprietary rights of third parties; send unsolicited advertisements or promotional elements (“spam”) or try to deteriorate the performance or functionality of any computer system. Violation of this provision may constitute a criminal offense. LADY ZEE Paris reserves the right to report to appropriate authorities any breach of the law and to disclose their identity.

We will not be liable for any loss or damage caused by a denial-of-service attack (“distributed denial of service attack”), viruses or other technologically harmful material, which could infect your computer equipment, computer programs, data or other materials, which is due to the use of this Website or downloading any item accessible on this Website or any Linked Site.

4. Intellectual Property, software and content

The intellectual property rights on all software and content made available on or through the Website are the property of LADY ZEE or its licensors and are protected by laws and treaties on intellectual property throughout the world. All these rights are reserved by LADY ZEE and its licensors. You can store, print and display the content provided by the Website for your personal use. You are not permitted to publish, manipulate, distribute or reproduce in any form whatsoever, content, including images and any copies of the content provided to you or which appears on the Website. It is also prohibited to use this content for commercial or professional purposes.

Subject to the provisions of Article L 122-6-1 of the Code of Intellectual Property, you may not modify, translate, decompile, disassemble or create derivative works from any software or any accompanying documentation provided by LADY ZEE or its licensors. LADY ZEE is a registered trademark LADY ZEE Paris. Any license or authorization to use that mark in any manner whatsoever, is granted to you and you agree not to use this trademark or similar appearance marks without the written permission of LADY ZEE.

5. Registration

When you register for any part of the Website, these Conditions apply. You need during recording provide us with true and accurate and we are confirming that you are over 18 years old. You must keep confidential the username and password assigned to you, and we are entitled to assume that anyone who uses this username and password is you.

Lady Zee reserves the right to close user accounts in the event that a user would use proxy servers (Internet Protocol Address’) in order to cover the use of multiple accounts or disrupts any manner whatsoever , one of our services. If using multiple user accounts in order to disrupt the Community Lady Zee, measures may be taken in respect of any or all of your user accounts.

6. Conditions

This website is for personal use only and purchased on the Website products can not be resold in a commercial setting.

To use this Website, you must be 18 years or older and possess a credit card valid debit or issued by a recognized bank. Lady Zee reserves the right to refuse any order.

By ordering, you confirm that all information you provide is accurate, you certify that you are authorized to use the credit or debit card used to place orders and that you have sufficient funds to cover the price of the goods ordered . The cost of foreign products or services is subject to fluctuations. All prices listed are subject to such variations.

I. Our contract

After you click on the button “Proceed to order”, payment will be made by the payment method you have designated and LADY ZEE start processing your order. Our contract with you will be trained under the terms of the Civil Code, by the time your order is placed successfully after you click on the button “Pay” on the last page order in which the information is summarized.

You will receive a letter acknowledging receipt of your order in which you will be given a delivery date. Only products listed in the confirmation mail sent to the time of shipment will be included in the contract.

Please note that delivery may be subject to postal delays or other events beyond our control and we hope you will be understanding when delays occur. For more information regarding the shipment of our products, thank you to refer to our section Delivery and Returns.

All controls, including the data for your order and the Terms & Conditions which were applicable, are kept for a period of 10 years. This information is available on the “My Account” which you can access when you log in to your account LADY-ZEE.COM through the link in the top right corner of the Website LADY EEZ.

2. Prices and Availability

We do our best to ensure that information (including availability), descriptions and prices are correct. However it is possible that errors remain. We do our best to ensure that all products included in your order are available. However, in some cases, some products may not be available. If this happens after you have ordered, you will be refunded any monies paid in respect of products not available and you will receive from us an information letter.

If the price of an item you ordered turns out wrong, we will notify you as soon as possible and you will be able to confirm your order taking into account the correct price or cancel it. If we are unable to contact you, we will cancel the order.

Where applicable, prices include VAT corresponding costs of receiving countries within the European Union. The delivery costs, and if appropriate customs duties payable surcharge. If this happens, these additional costs are clearly identified and added to the total amount you agreed to pay, when, after review you have confirmed your order. You are considered the importer of any order addressed to you.

However, please note that the issuer of your credit or debit card or your bank might charge exchange fees or other amounts in connection with your order. You must get closer to the issuer of your credit or debit card in order to know these potential costs.

3. Payment

Upon receipt of your order, we perform a pre-authorization on your credit or debit card to check that the funds are sufficient to cover the transaction. Your order will not be accepted and products will not be dispatched until this pre-authorization procedure has not been performed. Your credit or debit card will be charged when we confirm the order. Unfortunately we can not accept payment by check or cash.

4. Discount Codes

(I) Discount Codes on user accounts: coupons can be offered at any time, account holders. Discount codes can only be used on purchases made through the account for which the discount code was offered and registered.

(Ii) reduction of promotional codes: Promotional discount codes applicable to all or certain specified purchases on the Website may be offered at any time.

(Iii) Any other condition of use of any discount code will be specified at the time it is issued. The following provisions apply to all promotions, all competitions and discount codes LADY ZEE (unless otherwise provided).

a. Only one discount code can be used per order

b. A voucher code can only be used after placing the order

c. Reduction codes do not apply to delivery costs (where applicable)

d. Discount codes are, from a commercial point of view, confidential and provided to the recipient confidentially. You can share a discount code with any other person (company or individual) or use a code that has not been delivered by LADY ZEE you.

5. Delivery and Collection of Articles

Please refer to the “Delivery” Website, which is a condition of use of this Site.

(I) Delivery

Lady Zee sends its parcels via POST COLISSIMO.

6. Guarantees

The products we offer are covered by legal guarantees of French law.

7. Returns and Right of withdrawal

(I) Return of defective products

We do our best to ensure that all our products meet the high quality standards that our customers expect. However, we know that from time to time, some products pass through our audits and inspections. Therefore, if you think that the products you received are defective, thank you to inform us immediately by contacting us via the CONTACT section and return the following products in the procedure described here. Thank you to include as much detail as possible about the order and the problem with the products concerned.

We will pay the return costs of the products (expect discounted products & Accessories) pursuant to the terms of our return policies. Thank you to contact us before for details and to get a prepaid return label or agree to a refund afterwards.

Our products also enjoy the guarantees below.

Return products if you have changed your mind, the legal right of withdrawal and the contractual right to return products.

For all returns, thank you retain proof of dispatch and labels. Make sure your return is well packaged to prevent damage of products or boxes.

Contractual right of return

You can return products (expect discounted products & accessories) free from metropolitan France by post under the terms of our Returns Policy for 7 days after receipt of your order.

Under our Returns Policy, the products must be in their original condition of sale, which includes all labels and packaging. All returned products are inspected. All returned would be incomplete, damaged, worn or dirty will not be repeated and it will be returned.

Legal right of withdrawal within 7 days

You may cancel your order within seven days following its receipt by sending us an email and return the products. You do not have to provide a reason for this return if you wish to cancel your order within 7 days of receipt.

For questions about your canceled order, thank you for contacting us via the Contact section

8. Limitation of Liability

Although Lady Zee Paris pays great attention to the presentation of products and their description, information and especially photos appearing on the Website is provided without condition or warranty that it is accurate, complete and updated. You should review each product description to know its characteristics.

Unless otherwise provided, and within the limits prescribed by French law, Lady Zee and its suppliers, content providers and advertisers hereby expressly exclude all liability for any damages, including, without limitation, any direct, indirect, special, consequential or incidental or damages for loss of use, profits, data or other intangible property, injury to goodwill or reputation, or the cost of purchasing substitute products or services arising out of or related to the use, inability to use, performance or Website dysfunction or Linked Sites and items posted on it, regardless of whether such damage could be considered predictable under contract, tort, case law or other applicable rule body.

This provision does not affect the responsibility of Lady Zee for death or personal injury resulting from its negligence or liability for any misrepresentation, misleading statement on an important question, or any other liability which can not be excluded or limited under applicable law.

Consultation and Internet ordering implies knowledge and acceptance of the characteristics and risks of the Internet, in terms of technical performance, response time, risks of interruption, virus and more generally all risks associated with the connection and Internet data transmission. The internet user must take all appropriate measures to protect its own data and information stored on its computer equipment.

9. Hypertext links to the Website

You can put up hyperlinks to our home page, provided you do so in a fair and legal manner, and it does not damage our reputation or does not benefit from it. However, it is forbidden to set up a hyperlink that would suggest any form of association, approval or endorsement on our part, while none exists.

It is forbidden to set up a website which you are not the owner, a link to our home page.

The Website is not to be integrated into another website. Moreover, it is forbidden to set up a hypertext link to the Website, other than to the home page of the Website. We reserve the right to remove the link without notice.

10. No Lady Zee responsibility for the ownership of trademarks, images of personalities and copyrights and third party content

Unless expressly stated otherwise, all persons (including their names and images), third marks and images of third party products, services and / or places displayed on the Website are not in any way related, associated or affiliated with Lady Zee, and you must not in any circumstances rely on the existence of such a connection or affiliation.

The reference to a brand or name is used solely to identify or describe the product or service, and is not in any way an assertion that such products or services are approved by, or related to, Lady Zee

11. Indemnification

You agree to indemnify, defend, indemnify Lady Zee, its directors, officers, employees, consultants, agents, affiliates for any claim, liability, damages and / or costs incurred by a third party (including, without limitation, legal fees) arising from your use of the Website or your violation of the Terms and Conditions.

12. Recording

Lady Zee has the right, at any time, without notice and in its sole discretion, to modify, withdraw or change the Services and / or the pages of the Website

13. Severability

If any part of the Terms and Conditions were to be unenforceable (including any provision on the exemption from liability), the applicability of the remaining Terms and Conditions would not be affected, and the other provisions remain in force. Whenever possible, if a clause / sub clause or part of clause / sub clause can be separated from the rest of the clause to make the remaining part valid, the clause shall be interpreted accordingly. Otherwise, you agree that the clause in question is rectified and interpreted in such a way that it approaches the original meaning of the clause, according to law.

14. Claims

We have a complaints handling procedure that is used to resolve disputes when they arise. We invite you to send us your comments, positive or negative, by contacting us via the Contact section or if you use Twitter by sending a tweet toLadyZeePari

15. No Waiver

If you breach these Terms and Conditions and if no action is taken against you, we always maintain our right to use our rights and rights to act in any situation of non-compliance with these Terms and your share

16. Applicable law and jurisdiction

Unless otherwise specified, these Terms of Sale shall be interpreted in accordance with English law and all disputes or claims relating to these Terms shall be subject to the exclusive jurisdiction of the English courts.

17. Entire Agreement

These Terms and Conditions constitute the entire agreement between the parties and supersedes all previous and current agreements between you and Lady Zee. Any waiver of any provision of the Terms and Conditions will be effective only after written signature of a representative of Lady Zee.

18. Ethical Purchasing Policy

As a company of trust and offering its customers high quality products, Lady Zee is committed to ensuring that its suppliers act ethically.

We expect our suppliers to create and maintain a protective environment health and safety of their employees, and their fundamental rights.

All suppliers must respect the social laws and regulations in their countries, and in particular:

Minimum age to work

Working Freedom

Health and safety

Freedom of association and right to collective bargaining

No discrimination

No harsh or inhumane treatment

Working time

Compensation levels

Terms of Use

Lady Zee commits to never knowingly provide to countries not respecting the principles above. We also ask our suppliers to apply these principles in their dealings with their own suppliers.

Given the sometimes complex nature of the supply chain of our suppliers, it is not always possible to control and monitor the situation of each individual involved in the manufacture of our products. However, since Lady Zee continues to grow, we recognize the importance of being proactive and do everything in our power to support the rights of those involved in the manufacture of our products.